Feedback is an important measure of our commitment to excel in the delivery of our customer experience values. As a result, capturing and monitoring customer feedback and providing effective response is an important priority to us. Our aim in this regard is to offer each customer an opportunity to provide frank feedback on our service via accessible means.
It is our policy that all feedback, whether written or oral, must be handled in a timely, professional and confidential manner. Our clients are entitled to no less.
You can provide feedback on our people, products and services via the following means: