Quality Policy

Codium is committed to achieving the highest standards of quality for our products, services, and solutions. We see this as an important building block of the value we provide, of our brand image, of our relationships with partner organisations and stakeholders, and of our continued existence.

Our value is delivered through an integrated set of processes and activities rather than individual parts of the organisation. This delivery can be direct or through our strategic partners.

Our goal is to consistently provide an experience which is painless and makes a genuine contribution to each client’s success. Our measure of success in this regard is high levels of client satisfaction, repeat business and our clients’ initiative to recommend Codium.

Codium leaders at all levels are responsible for defining metrics and improvement targets, modelling appropriate behaviours and driving actions to achieve our quality goals.

All of our staff and strategic partners are expected to adhere to our customer experience charter and our quality assurance practices as well as to contribute to continuous quality improvement.

Our Quality Policy and Management System is integrated and implemented through the active involvement of the entire organisation in complying with ISO9001 standard requirements in respect of the provision of software development and support services.